How to avoid mis-communication

By Gavin | May 12, 2008

  • Take more time specifying what you want, go into more detail than you think is necessary
  • Prioritise the order that you want your jobs completed in.
  • Give an indication as to the relevant urgency ( don’t mark everything as urgent, otherwise you will be the client that none wants to work with)
  • Don’t take it out on your VA because you have told someone that a document would be ready and you have forgotten and your up against it. Usually your VA can help you out in this type of situation but don’t make a habit out of it.
  • Reply to communications ASAP. This is especially important when working in different time zones. If you don’t answer quickly your VA might have left for the day and if they have a follow up question no progress will be made until you get the message when you wake up the next day, by which time their day is nearly over.

Topics: outsourcing, services, Virtual Assistant |

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