outsourcing

Using Interns to build your business

Wednesday, May 14th, 2008

Can you get people to come and work in your business for free?According to James Brausch it depends on selling your Vision.
James has a product called the Freedom Business System I haven’t purchased it, but I am definitely impressed by his approach.
He utilises interns and Virtual Assistant’s interchangeably.
To do this successfully requires good training and […]

How to avoid mis-communication

Monday, May 12th, 2008

Take more time specifying what you want, go into more detail than you think is necessary
Prioritise the order that you want your jobs completed in.
Give an indication as to the relevant urgency ( don’t mark everything as urgent, otherwise you will be the client that none wants to work with)
Don’t take it out on your […]

Is it sometimes quicker to do the job yourself?

Friday, May 9th, 2008

Often it is true, but looking at it with the attention to detail that might be used in a Japanese factory has caused me to think again.
Let’s look at a case in point. Spelling and grammar are not a strengths of mine, my partner has tried to get me to read Eats, Shoots and Leaves, […]

Low touch outsourcing relationships

Wednesday, May 7th, 2008

I think this works best for tasks and processes that you have well systematised.
My view is that in your business the more you can get systematised the more likely you are going to be able to free yourself from low productivity tasks.
It is one of the key steps to moving toward thinking like a business […]

What type of relationship do you want with your outsourcers?

Monday, May 5th, 2008

At one end of the spectrum you might want a relationship where you develop a long term relationship, you get to know about the outsourcers’ personal life their family and you become life long friends with them….

At the other end of the continuum you may have the view that the tasks that you want completed […]

High touch outsourcing relationships

Friday, May 2nd, 2008

Why would you want to have a high touch relationship with an outsourcer?
Some benefits could be

Loyalty
Improved response to your requests
May add more value to your business, coming up with ideas for you to implement
May be prepared to be more flexible with you.
Generate ideas that can improve efficiency

Downsides

Invest time in getting to know someone and they […]

Outsourcing relationships – a case study

Wednesday, April 16th, 2008

I have a good web designer, he has got good flair and his designs are generally pretty good. I’ve tried many designers and not all have been that good in coming up with designs, there is a definite look to some sites and I can often tell if they have been designed by an […]

Matching your weaknesses with your Outsourcers Strengths

Wednesday, April 16th, 2008

Nearly 12 months ago I took the Kolbe Test; it’s a Psychometric type test. If you’ve never completed one of these tests I suggest you invest the $40 or so, I certainly found it money well spent. Every test I’ve done and my partner has done has been very accurate)

The Kolbe test helped […]

Start with the end in mind!

Wednesday, April 16th, 2008

It’s an age old goal setting principal. If you don’t know what your destination looks like how you are going to know when you get there.

It’s important to map out how you want your Outsourcing relationship to be.

Here is the scope of the role I’m looking to fill now, there is probably someone within […]

Why some Virtual Assistants get bent out of shape by cheap overseas labour?

Tuesday, April 15th, 2008

There are 2 main breeds of Virtual Assistants, those that are based in western countries like the US, Canada, UK and Australia and then those based in developing countries like India, Philippines, China and Mauritius.

The VA’s from the Western Countries often market themselves as being an extension of the clients business, being able to think […]

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